Frequently Asked Questions
The WARM Place is committed to help minimize exposure by practicing the following precautions:
•Screening of all staff, volunteers, group participants, and visitors
•Increased cleaning and disinfecting of The WARM Place
•Access to hand sanitizer for all staff, volunteers, group participants, and visitors
•Requiring that all staff, volunteers, group participants and visitors wear a mask
•Implementing safe distance measures for common areas and group rooms for all participants
Out of an abundance of caution, we are postponing in-person grief support groups until further notice. Due to the increased number of COVID cases in the DFW area, we feel it is best to be proactive and avoid group gatherings at this time. The safety of our families, volunteers, and staff is of the utmost importance to our agency. Please note, there have been no confirmed cases at The WARM Place.
Yes. We are asking that all individuals over the age of 2 wear a face mask when at The WARM Place.
Yes! We are currently accepting intake appointments Monday-Thursday. Please call us at 817-870-2272 and ask to speak with a Group Director to schedule your appointment.
If a staff member, volunteer, or family member attending The WARM Place tests positive for the coronavirus, your Group Director will notify you, so that you can take appropriate measures and precautions. The WARM Place will be professionally cleaned, and those who tested positive or were in close contact with the individual who tested positive will not be allowed to return to The WARM Place until the criteria to discontinue home isolation (visit https://www.cdc.gov/coronavirus/2019-ncov/hcp/disposition-in-home-patients.html) are met, in consultation with healthcare providers.
The WARM Place (What About Remembering Me Center, Inc.) is a nonprofit 501(c)(3) agency, and our mission is to provide grief support services to children ages 3-18 and their families, as well as young adults ages 19-25, who have experienced a death loss. We also provide a continuing program of community education and outreach.
No, we offer peer support groups. At The WARM Place, we remain committed to a “companioning” approach in our work with grieving children. We believe that grief is a normal behavior in reaction to a significant death loss. As children work through their grief, they share their stories and hear the stories of others with similar losses. The sharing of stories allows them to incorporate the loss, not only in their heads, but also in their hearts—and that is where healing begins.
If you feel you or your child would benefit from individual counseling, we would be happy to provide names of counselors and community agencies in your area.
Our services are offered free of charge. The WARM Place relies on donations from many individuals, businesses, and private foundations to guarantee that families will never be charged a fee for our services.
After a death occurs, a parent or guardian may schedule an appointment for the family to visit The WARM Place and to talk with a professional counselor about the death loss. Appointments are available Monday - Friday at 9:00 a.m., 11:00 a.m., and 2:00 p.m. During the first visit, the counselor will explain the program, talk with each family member, and determine when the family will come to The WARM Place for their first group meeting. Call us at 817-870-2272 to get started.
We do not permit drop-ins in any of our groups due to the confidentiality of our clients. We would be happy to arrange an appointment for you, so please call us at 817-870-2272.
No. The WARM Place program does not fit the needs of every child. The purpose of an intake appointment is to assess each child's needs. If a child's situation requires other intervention, the counselor will refer the family elsewhere (example: individual counseling).
Groups are divided by age (K-3rd, 4th-5th, 6th-8th, and 9th-12th) and the type of death loss the child has experienced. Each night of the week is designated for a different type of loss: parent, brother/sister, and grandparent/friend/other family member.
Our regular ongoing groups meet every other week on either Monday, Tuesday, Wednesday, or Thursday evening from 6:15-8:30 p.m.
The Young Adult and Pre-K groups meet at different times throughout the year. You can find more information about those groups on our Services Page.
Our calendar of group meetings and special events can be accessed here.
On group nights, families gather for a pot-luck dinner and conversation, and then break into small groups by age. Each group has its own volunteer facilitators who lead the discussion and direct age-appropriate activities designed to help participants express their emotions constructively.
Our trained counselors develop and monitor all our group activities to encourage age-appropriate expressions of grief. Art, creative writing, selected readings, games, and other activities are used to help children work through their emotions and allow for the expression of feelings.
Any type of entrée or vegetable works great. Please bring enough to feed 4-6 people. On a typical night, families bring fried chicken, salad, pasta dishes, casseroles, meatloaf, green beans-you name it, it's here!
We ask that you please do not bring a dessert.
How to Get Involved and Support The WARM Place
We would love to have your support! There are several 'Ways to Give' to The WARM Place. Whether you are interested in donating your time, your resources, or contributing in another way, we have an option for you to help The WARM Place.
For volunteer opportunities, click here.
If you would like to see other ways you can support our grief support program, follow this link.
Yes! We would love for you to see our beautiful agency and learn more about our grief support program for children. Contact us at 817-870-2272.
Yes. Contact us at 817-870-2272 for more details.
Yes, we do offer CEU's at a fee for our facilitator training as well as our counselor workshops. Please contact us at 817-870-2272 for more details.